POLICIES

Sizing Change(handmade clothing)

This is for preorder items ONLY. You must email us with size change as the subject line and order number, WITHIN 24 HOURS of purchase. We typical cut fabrics next day depending on order loads. 

 

Cancellations (handmade clothing)

If you order has already been pulled and cut, we will charge a restocking fee of 20%. If you order has not been cut, we will just refund the order. 

Refunds (handmade clothing, hair items, beaded items)

While we strive to not have any issues for a refund, we can make exceptions on some items. ITEMS THAT CAN NOT BE REFUND: HAIR ITEMS (bows, headwraps, clips) PACI CLIPS, TEETHING RINGS AND ANY OTHER BEADED ITEM.

 

Order issues:

Please email us anhetsy21@gmail.com with any issues. If it is a shipping issue we will try our best on our end to figure out what the issue maybe, but once an item leaves our hands and is dropped off at our local USPS we are out of control.